HomeFrequently Asked Questions

Frequently Asked Questions

Can I profit from every trade using TradeUI?

Absolutely not. There is no magic potion or “algorithm” to give you the power to predict markets with 100% accuracy.
TradeUI provides a toolset to help you spot high probability profitable trades, reduce risk and see where big money is betting.

is there a trial available?

There is a Free plan with very limited features and a 2 week trial to use all the pro plans for $2 per day only!

Is support included in the plan?

Yes, premium support is included with all plans. You can access support on Discord (#premium-support) or through the website chat. Please note that the chat may not always be available due to time zone differences. If you cannot reach us, leave a message, and a team member will respond as soon as possible.

Can I upgrade to another plan at any time?

Yes, you can upgrade or downgrade your plan at any time through your billing dashboard.

Are there discounts for students?

Absolutely. Please email founders at tradeui.com from your .edu email to receive a discount code

What is the refund policy?

All payments are non-refundable, and we do not offer pro-rated refunds.

Can I pay with a different payment method?

Yes, we accept Bitcoin and Ethereum. If you would like to use one of these methods, please contact us through discord for further instructions. 

How is TradeUI different from the competition?

While most competitors focus mainly on options flow, our platform offers a comprehensive suite of tools. We provide additional filters and scanning tools on top of live options flow to streamline your trading process. Unlike other platforms that require extensive learning to identify patterns, our algorithms do this for you, highlighting trade setups directly.

Can I pay with cryptocurrency?

Crypto payments are available for yearly plans. Please contact founders@tradeui.com to receive the TradeUI wallet address.

Which asset classes do you support?

For now we support Stocks and ETFs with Options in the Pro platform,  additionally Crypto on the TradeUI site and social network.